Service Rates Quickie Survey, published by PMMI – The Association for Packaging and Processing Technologies, examines service pricing and field operations across member companies. As of December 31, 2021, the analysis draws on a 98-respondent member survey and benchmarking by company revenue to provide comparative context. Focus areas include pricing and premium practices, travel and layover billing, and warranty, contract and quoting approaches, alongside technician compensation and workforce pressures. The analysis indicates consistent use of premium timing for weekends and holidays, varied travel-charge conventions, and a tendency to bundle warranty differently by firm size; charts highlight variation by revenue tier and region. Download the full report to see how peers are structuring rates and prioritizing service investments.
Published by PMMI, The Association for Packaging and Processing Technologies in February 2022. Based on Quickie survey responses from 98 PMMI member companies collected as of December 31, 2021.
