Field Service Technician
A field service technician is responsible for helping clients install, repair and maintain equipment. A few of the main duties of a field service technician are troubleshooting the equipment, advising the customer on how to use the equipment, building relationships with customers and following company procedures. They also create reports of customer service calls. Some of the job titles that a field service technician could grow into are Field Engineer, Field Supervisor or Manager.
Job Duties
Qualifications
- Great communication skills to work with customers
- Problem-solving skills
- Ability to diagnose problems with equipment
- Great mechanical aptitude
- Ability to train others
- Capable of travel both domestically and internationally
Competencies
- Customer service skills
- Problem-solving skills
- Technical expertise
- Ability to meet deadlines
- Ability to understand and follow directions
- Clean driving record
- Manual dexterity
- Vision
Education
Technical degree in Advanced Manufacturing, Mechatronics or related field of study
